Learning Hub

Build knowledge, gain accreditation, and progress your career through structured pathways for every level of consultation and engagement experience.

• 5,000+ professionals trained
• 66 local authorities, 40 NHS bodies, 10 fire and rescue services
• CPD accredited by CIPR and tCI
• tCI’s Quality Assurance process recognised by the High Court
• 22 years of expertise behind the curriculum

How you can learn

e-Learning

Self-paced online modules you can complete in your own time.

• Best for: individual learners who need flexibility.
• Format: online modules with videos and exercises.
• Duration: complete at your own pace.
• Outcome: foundation knowledge in consultation principles and practice.

In-house training

Programmes delivered to a single organisation, on-site or virtual.

• Best for: organisations bringing several staff up to a consistent standard at once.
• Format: on-site or virtual delivery.
• Duration: half-day or full-day programmes.
• Outcome: team-wide capability with a consistent standard across the team.

Workshops

Hands-on sessions that build deeper skill through real scenarios.

• Best for: practitioners who want focused, applied skill development.
• Format: interactive, in-person.
• Duration: half-day to multi-day programmes.
• Outcome: depth of practice in specific consultation techniques.

Professional Certificates

Independently accredited qualifications that validate consultation expertise.

• Best for: career progression and professional recognition.
• Format: blended learning with assignments and assessment.
• Duration: 6–12 months depending on level.
• Outcome: recognised certification, including the Professional Certificate in Consultation and Engagement, ACE Fast Track, and other structured programmes.

NHS programmes — developing the case for change

Drafting the case for change — half-day training

A four-hour virtual course for NHS teams preparing a case for change. Participants learn to identify and use data already held across the system, and to handle more contested sources such as workforce data where the picture is rarely straightforward. The course covers how to manage scrutiny committees: understanding what drives their concerns, and responding in ways that reduce risk rather than generate friction.

Case for change — peer review

Your case for change is tested against criteria developed by tCI to assess whether it is ready to land. The review checks whether the narrative is clear, coherent, and credible across different audiences, and whether it reflects an honest read of the political picture. The review is led by a member of the tCI faculty alongside a structured peer review, and you receive a written learning set you can use within your organisation.

Why use tCI’s Learning Hub

Our training is recognised for CPD credits by the Chartered Institute of Public Relations and required for accreditation in some NHS job descriptions. tCI’s Quality Assurance process has been recognised by the High Court. Over 1,500 professionals have been trained in the last five years across 66 local authorities, the NHS, and infrastructure providers.