Accessibility

Accessibility statement

We want this website to be usable by as many people as possible, regardless of how they read, listen to, or interact with the web.

Scope

This statement covers www.consultationinstitute.international and is published by tCI Group Limited. It does not cover third-party services we link to, including the original Consultation Institute LMS, partner websites, or any external survey tooling.

Compliance status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. The site is built on a responsive design, uses semantic HTML, and is keyboard-navigable.

Some items are likely to fall short of full AA compliance at the time of writing:

  • Team page illustrations are stylised character avatars rather than real photographs. Each has descriptive alt text, but the visual language may be unfamiliar to some users.
  • Decorative gradients on hero sections and the homepage process panel use aria-hidden overlays. Screen reader behaviour has not yet been audited end-to-end.
  • Embedded forms (contact, book a consultation, applying as an associate) are styled but have not been tested with assistive technology in their final wired state.

How to report a problem

If you find something that is not accessible, please tell us:

Tell us what page you were on, what you tried to do, and what happened. We aim to acknowledge accessibility reports within two working days and to fix substantive issues within 20 working days.

Enforcement

If you contact us about an accessibility problem on this website and you are not satisfied with our response, you can complain to the Equality and Human Rights Commission (EHRC), which is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Note that tCI is a private body, not a public-sector website covered by those regulations, but we hold ourselves to the same standard.

Technical specification

This website is a static site built with Astro and Tailwind. It uses progressive enhancement and works without JavaScript for the main reading experience. Content is structured with semantic HTML5; navigation uses ARIA roles and visible focus states.

Last reviewed

This statement was last reviewed on .